2 min read

Stop Waiting for IT Support to Show Up at Their Convenience

Picture of Byron Martin Byron Martin : Mar 21, 2019

2:38

Spending hours or days waiting for your IT guy to arrive isn’t worth it. That’s bad IT. And you don’t have to live with it.

Technology is amazing, especially when it comes to how efficient and productive it can make our lives and our businesses. That is of course until something goes wrong with our devices – perhaps it’s ransomware, a network failure, or a crashed server.

At that point, all seems lost as you reach out to your IT guy to fix the issue. Unfortunately, he’s busy with days’ worth of client work orders. Now you’re left to wait and worry until someone comes to fix the problem. And until the problem is fixed, your operations can’t resume as usual.

It may be that when your company’s IT fails you depend on the accounting lady to take care of miscellaneous IT problems – after all, she seems to be pretty good with technology. But she’s often in meetings and busy with her own daily tasks and activities therefore she can’t always fix IT issues immediately.

When you’re a paying customer for IT Services, you shouldn’t have to wait. You also shouldn’t have to depend on a member of your staff to save the day.

27% of small businesses do not have IT support.

Source: SMB Group

It’s time to kill the status quo.

Stop dealing with slow or unavailable IT support.

You deserve a reliable partner.

What makes a reliable Managed Service Provider (MSP)?

Provides immediate support to your needs
Treats your IT functions as an ongoing process
Takes a proactive approach to minimize IT disruptions
Views their role as an extension of your company
Monitors your network and servers constantly
Knows cybersecurity measures are extremely critical

You deserve to be a priority. You should never have to twiddle your thumbs until a problem is fixed, especially when it comes to running your business.

Get IT Support When You Need It

Stop waiting for the IT guy to show up when he’s ready.

Hire a Managed Service Provider (MSP) that will be there for you at all times, sometimes even before you know you need them. It is amazing how much we can accomplish when technology works the way it’s supposed to.